Encountering issues like “DM Failed to Send” on Twitter can indeed be frustrating, especially for users who rely on the platform for communication.
This guide provides five simple steps to fix this problem and is valuable for those facing such issues.
Addressing and resolving common problems on social media platforms contributes to a smoother user experience.
Quick Tech Answer
You can fix Twitter DM failing to send by complying with Twitter DM rules, avoiding duplicate messages or spammy links, asking the other user to open their Twitter DMs, verifying your phone number on Twitter, and updating the Twitter App. Additionally, check your Internet connection or contact Twitter Support for further assistance.
Tech Shortcut
What Does Twitter Message Failed to Send Mean?
Twitter “DM Failed to Send” is an error message that appears when the Twitter platform is unable to process your direct messages.
In this case, all DMs you try to send to other users will fail to send inside the platform, which means that you will be unable to communicate with others via Twitter DMs.
Why Twitter Message Failed to Send?
There are three main reasons why Twitter fails to send your DMs. It is important to understand the root cause of the problem before being able to finally fix it, so keep on reading to understand why your Twitter messages failed to send.
1. The Twitter App or Internet Connection is Failing
Normally, when Twitter fails to send DMs, it means that your Internet connection is failing. If this is not the case, then the problem might be related to the Twitter App.
Keeping the Twitter App updated is a great way to get rid of any bug or glitch on Android and iOs devices.
2. Restricted Privacy Settings on Twitter DMs
Some people can prevent others from sending them DMs. By turning on privacy settings, users are able to read Twitter DMs without others knowing and even block all accounts from sending them direct messages.
This means that Twitter DMs failing to send might also be related to specific accounts with privacy settings enabled.
3. Twitter Has Detected Spammy Links or Wrong Use of Twitter DM Features
Twitter has certain rules for using DMs – users who are caught sending spammy links or duplicated DMs will face enforcement options on the platform, such as blocking DM features from you.
To ensure good use of Twitter DM features, and to get rid of Twitter DM Failed to Send problems, make sure to use Twitter direct messages mindfully.
Why Can I No Longer Send Direct Messages on Twitter?
Were you able to send Twitter DMs a while ago, but now it is totally impossible to do it? In this case, there are three main reasons why you can no longer send Twitter DMs.
1. The Twitter User Has Blocked You
If you encounter the issue of “Twitter DM Failed to Send” exclusively with a specific Twitter profile, it is possible that the other user has blocked you. When someone blocks you on Twitter, you are no longer able to send direct messages to that person.
2. You Have Been Breaking Twitter DM Rules
Breaking Twitter DM rules, such as sending over 500 daily DMs or using Twitter DMs to send spam messages to other users, is one of the main reasons why you can no longer send direct messages on Twitter.
3. Your Twitter Account Is Suspended or Restricted
Sometimes, Twitter temporarily restricts some features from accounts that have been breaking the rules before taking further action.
If Twitter has shadowbanned or restricted your profile, it is possible that they will temporarily remove the DM feature from your account.
5 Ways to Fix Twitter DM Failed to Send
There are five different ways to fix Twitter DM Failed to Send, and we recommend you follow these rules progressively.
Check the following fixes one by one to get rid of the Twitter DM failed to send problems on your device.
Fix #1: Check Twitter DM Limit Rules
Complying with Twitter DM rules is imperative to properly use Twitter DM features. There are three main Twitter DM rules to take into account:
- Twitter DM Limits: you can’t send over 500 daily Twitter DMs. Otherwise, your account will get Twitter DM restricted for 24 hours. Go to our related article about how to fix Twitter DM Limit to learn more.
- Do not Send Duplicated Twitter DMs or Spammy Links: Sending duplicated content on Twitter DMs is invasive and does not provide anything useful to the conversation – do not do it – the same goes for spammy links on Twitter.
- Verify Your Twitter Phone Number: By verifying your Twitter phone number and email address, Twitter will allow you to use all DM features freely. Otherwise, they might block you.
Fix #2: Ask the User to Open their Twitter DMs
If you get an error message that says, “You cannot send a Direct Message to this Twitter user,” then it means that the problem is related to a specific person.
In this case, you might be able to send messages to other people, but you cannot send messages to a specific Twitter user.
To do this, there are two things you can do:
- Ask the user to open their Twitter DMs. You can show them how to do this by reading our “How to check if Twitter DMs are open” article. If they have Twitter DMs closed, then they will be unable to receive messages from other users.
- Ask the user to follow mutually. Some Twitter privacy settings prevent DM communication between two users that don’t follow each other.
Fix #3: Stop Sending Duplicated Twitter DMs and Spammy Links
Twitter is very clear when it comes to Twitter DM Rules. Sending spammy links inside DMs goes against Twitter rules, which might even get you banned.
Likewise, duplicated messages to multiple users will get flagged, which will prevent you from properly using Twitter DM features.
Use Twitter DMs mindfully if you wish to get rid of the “Twitter DM Failed to Send” error.
Fix #4: Verify Your Phone Number on Twitter
By verifying your phone number on Twitter, you can show Twitter that you are a real person instead of a bot.
It’s not a secret to anyone that Elon Musk and other Twitter directives have been planning to implement personal verification features to fight against bots and AI accounts on the platform.
Log into your Twitter account, go to Settings, select Account, and click “Phone Number.” Follow on-screen instructions, and complete the phone verification process to fix Twitter DM issues.
Fix #5: Update Twitter and Check Your Internet Connection
Lastly, if none of the aforementioned features worked, then it’s time to update Twitter on the Google Play Store (Android) or Apple App Store (iOS).
This will also solve other problems related to Twitter, such as Twitter DMs not loading for one person.
It is critical to keep the Twitter Mobile App up to date to prevent bugs and glitches. Likewise, remember that Twitter DMs need an active Internet connection to work, which creates the need to ensure that your WiFi or mobile network works.
What to Do if Twitter Message Failed to Send DM?
Now, let’s go to a hypothetical scenario. Here, you tried everything to fix Twitter DMs failed to send, but the problem is not going away.
Your last resort option is to contact Twitter Support. Go to Twitter Support contact page, and use the following contact template:
“Dear Twitter Support,
I am experiencing an issue with sending Direct Messages (DMs) on my Twitter account. Every time I try to send a DM, I receive an error message saying, “Your Message Failed to Send.”
I have updated the Twitter app and followed the correct DM procedures, but the problem persists. This limitation affects my communication and Twitter experience.
Please assist me in resolving this issue promptly. I would appreciate clear instructions on how to fix it.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Twitter Handle]”
Only use this contact template if you are 100% sure that the DM problem is not related to your device or Internet connection.
The Twitter Support Team will check your message and help you promptly solve it.
Tech Recap: Fixing Sending Direct Message Failed Twitter
Dealing with Twitter DM issues is more common than we’d like, but if you handle your DMs with a bit of mindfulness, you can actually dodge most of these problems. Check out these quick tips to tackle the “DM Failed to Send” issue on your mobile:
- Take a quick look at Twitter’s DM limit rules.
- Ask the other user to enable Twitter DMs.
- Avoid sending too much spam or duplicate DMs.
- Make sure your phone number on Twitter is verified.
- Keep your Twitter app updated and double-check your internet connection. Easy peasy!
Techies Also Ask
Why did Message Fail to Send On a New Twitter Account?
Normally, Twitter DMs fail to send a new Twitter account because they have still not verified their phone number or email address yet.