Ever fired up your trusty Amazon Echo Dot, aka Alexa, only to be greeted by an intrusive purple light? Well, you’re not alone – many users have grappled with this issue, and believe it or not, it can throw a wrench into your Alexa experience.
So, what’s the deal with Alexa flashing purple? That purple light isn’t just a random glitch; it carries a meaning. Fear not, because Mobile Wireless Trends is here to unravel the mystery and guide you through understanding what’s truly going on with your home assistant.
Let’s shed some light on that purple glow!
What Does the Purple Light Mean on Alexa?
According to Amazon, the purple light on Alexa means that Alexa is in Do Not Disturb mode. The DND mode blocks all notifications, inbound calls, and other messages on the Alexa app.
You can still talk to Alexa, and she will respond as you expect, but if you are waiting for an important reminder of notification, then Alexa will not give it to you whatsoever as long as the purple light is still there.
Another reason for the glowing purple light on the Alexa device is that there was a problem during the WiFi setup. If the light is a mix of purple and spinning blue light, then you need to redo Alexa’s WiFi setup. You can learn How to Fix Alexa Not Connecting to WiFi here.
Is Pulsing Purple Light Alexa Bad?
It’s not entirely bad – it just means that the Do Not Disturb mode has been turned on. Alexa has different light patterns, and each one of them means something. Green, yellow, orange, blue, red, and purple lights all have a meaning (learn How to Fix Alexa Stuck on Blue Light).
However, Do Not Disturb mode can be a real headache if you don’t want it to be active. In this case, the home device will not inform you about any notification that you might be expecting.
This means that adjusting this purple light is imperative unless you want DND to interfere with Alexa’s features – at the end of the day, it depends on you and on the performance you expect from your Alexa device.
What Does it Mean When Alexa Flashes Purple?
When Alex flashes purple on its rings, it means that Do Not Disturb mode has been turned on. Perhaps you turned this mode on by accident, or maybe you did it on purpose.
Whatever the case is, the truth is that some of Alexa features will certainly be affected when the purple light appears on the device. Nonetheless, keep in mind that there also might be connectivity errors that you should address in order to receive any notification message from Alexa once again.
How to Fix Alexa Purple Light Issue
So, it has been established now: your Alexa has the purple light issue because it’s either on Do Not Disturb mode, or there are WiFi connection problems, specially during the set up of the home assistance.
There are three ways to solve this error, and it is frankly easy to do so, so let’s go for it.
1. Reset WiFi On Alexa
If the purple light on Alexa appears the moment you are trying to set up a Wi-Fi connection, then you might need to start the process over from the beginning.
Reset your Internet router, and try to connect WiFi to Alexa again. Follow the instructions on the speaker, and see if the purple light does not display anymore.
Also, unplug Alexa from the power outlet before you start the WiFi setup process; this might help you out.
2. Turn off Do Not Disturb Mode with Voice Command
One of the best things about Alexa is that she can understand everything you say quite easily. So, if Alexa is starting to flash purple, simply use a voice command to turn DND mode off.
Say, “Alexa, turn off Do Not Disturb Mode,” and she will immediately recognize your instructions. From now on, Alexa will not flash purple anymore, and the multiple DND features will be turned off as well.
3. Turn Off DND Mode Through Alexa App
If, for some reason, the voice command didn’t work and Alexa is still colored purple, then you need to do the following.
Go to the Alexa app, select Echo and Alexa, and tap on your home device. Here, scroll until you see the Do Not Disturb mode button and tap on it.
Now, tap on Turn Off Do Not Disturb, and Alexa should go back to normal immediately.
Tech Recap: Why is My Alexa Light Purple?
DND mode can be a lifesaver in certain situations, yet a bit of a bother in others. The great news is, armed with the knowledge you’ve gained, you’re fully equipped to handle and fix that pesky Alexa flashing purple light all on your own. No more mysterious disruptions – you’re in control!
Techies Also Ask
Is Alexa Purple Ring Light Issue Temporary?
Yes, it is a temporary issue. But, in case you follow all the fixes mentioned here, and Alexa is still flashing purple, you might need to contact Amazon customer service. This is really rare to happen, though, so don’t overly worry.